Orignal RCBC Savings Online Services Login

Mobile Banking FAQs

What is the RCBC Online Banking Mobile?
RCBC Online Banking Mobile is the newest electronic banking channel of RCBC Savings Bank available to acountholders.  With RCBC Online Banking Mobile, a registered user can transact online through their mobile device 24/7.  This facility is available for iPhone, iPad, iPod Touch and Android-powered device.

What are the features available in RCBC Online Banking Mobile?

  • View account balance
  • Monitor account transactions
  • Download transaction history
  • Check remittance
  • Inquire Bankard credit card balance
  • Transfer funds
  • Pay bills
  • View forex rates
  • Locate an RCBC Savings Bank ATM and branch

How do I enroll in RCBC Online Banking Mobile?
You can use your RCBC Online Banking internet banking user ID and password to sign in. 
If you are not yet enrolled in RCBC Online Banking, you may refer to enrollment procedure below:

  1. Go to RCBC Savings Bank website (http://www.rcbcsavings.com) and click "Go" at the Log in to Internet Banking tab.
  2. You will be redirected to RCBC Online Banking welcome page.
  3. Click "Enroll Now".
  4. Under RCBC Savings Bank Accounts click "Enroll Now".
  5. Read and accept the Terms and Conditions by clicking "I agree" then "Next".
  6. Input ATM Card Number* and ATM PIN then click "Submit". The system will display the account/s linked to the card number.
    *this includes the member number (number after the word ATM)
  7. Select a primary account from the accounts linked to the ATM Card.
  8. Accomplish the online enrollment form and click "Submit".
  9. You will receive confirmation via registered e-mail address that your RCBC Online Bank enrollment has been successful. Enrollment during banking days will be automatically activated within 24 hours while enrollment during weekend will be activated after 2 days.
  10. Once enrolled, simply download the RCBC Online Banking-Mobile application.

How can I download RCBC Online Banking Mobile to my phone?
For for iPhone, iPad, iPod Touch users:

  1. Using your for iPhone, iPad, iPod Touch device, access the App Store.
  2. Search "RCBC" and install the RCBC Online Banking-Mobile.
  3. Once the download is complete, you can now access the RCBC Online Banking-Mobile app.
  4. Log on using your existing RCBC Online Banking internet banking user ID and password.

For Android users:

  1. Using your Android device, access Google Play.
  2. Search "RCBC" and install the RCBC Online Banking-Mobile.
  3. Once the download is compelte, you can now access the RCBC Online Banking-Mobile app.

Log on using your existing RCBC Online Banking internet banking user ID and password.

DEVICE INFORMATION

What devices are compatible with RCBC Online Banking Mobile?
For iPhone, iPad, iPod Touch:

iPhoneiPhone 4 iPad 2iPod Touch 2nd Gen
iPhone 3GiPhone 4S iPad 3 (The New iPad)iPod Touch 3rd Gen
iPhone 3GSiPad 1 iPod Touch 1st GeniPod Touch 4th Gen

For Android:
There are a vast number of mobile phones compatible with the Android.  Check your device options for more information.

SECURITY

How secured is the RCBC Online Banking Mobile?
The client's security is our priority.  RCBC Online Banking Mobile gives you the confidence to manage your finances by providing the same level of security as the RCBC Online Banking. RSB protects the privacy of your financial information.  Your personal information is protected by advanced encryption technology to help prevent unauthorized access.

What should I do if I lose my cellphone?
There is no need to worry since RCBC Online Banking Mobile is protected by your internet banking user ID and password.  However, if these have been compromised, you may request for immediate deactivation of account from RSB Contact Center at 555-8RSB (555-8772).  You may also change your password onlin

How do I change my password in RCBC Online Banking Mobile?
To change your password, you need to log on RCBC Online Banking internet banking.

FUNCTIONALITIES

How do I add my other accounts in RCBC Online Banking Mobile?
You need to log on to your RCBC Online Banking internet banking to enroll your other accounts.

How do I add Frequent Billers in RCBC Online Banking?
You need to log on to your RCBC Online Banking internet banking to add Frequent Billers.

Are there costs or fees to pay using RCBC Online Banking Mobile?
RSB clients can use the RCBC Online Banking Mobile free of charge. 

How can I request for password reset?
You can click the "Forgot User ID/Password" button on your mobile device.  This will open your mobile browser and redirect you to the RCBC Online Banking site.